Frequently Asked Questions

When and where will Stylist Live take place?

Stylist Live will take place from Friday 9 November to Sunday 11 November 2018 at Olympia London W14 8UX

 

Date Opening  Closing 
Fri 9 10am 7pm
Sat 10 10am 7pm
Sun 11 10am 6pm
How do I get to Stylist Live?

By Rail

Stylist Live will take place in Olympia Grand, which is adjacent to Kensington Olympia station, and within walking distance (10 minutes) of Baron’s Court (District and Piccadilly lines)

London Overground and National Rail

To plan your visit to Stylist Live via London Overground, please visit the Transport for London or Citymapper websites.

To plan your visit to Stylist Live via National Rail, please use the National Rail website.

Please use postcode W14 8UX or Kensington Olympia station when planning your journey.

By Car

There is parking available at Olympia London, but please note that venue parking is not free and starts from £6 per hour. All of the Olympia parking charges can be viewed here.

By Taxi

Our official Travel Partner Addison Lee are offering a £10 discount to all Stylist Live attendees who make their first booking with Addison Lee via the Addison Lee app. Please use code STYLIST10 when booking

Are there hotels located near Stylist Live?

Stylist Live have appointed Event Express as the Official Accommodation Agency to provide discounted hotel accommodation exclusively for exhibitors and visitors. If you’re unsure of your requirements, Event Express also offer flexible cancellation policies which allow you to make amendments and cancellations at no charge until closer to the event date.

The Event Express service is completely free to use with no hidden charges and no booking or transaction fees, and the friendly reservations team will liaise with the hotels directly on your behalf.

To view their full range of available hotels, please click here.

Is Stylist Live suitable for children?

You are the best judge of whether your child would enjoy Stylist Live and whether you would enjoy it with them! The catwalk features some loud music and the event will be busy in places.

The event is free for children under five years of age and they would be expected to sit on your knee for the catwalk show or other talks.

Please note that the bars at Olympia London operate a ‘Challenge 25’ policy to avoid under 18s being able to obtain alcohol.

Do I have to buy tickets in advance or can I simply turn up on the day?

Purchasing tickets in advance is recommended to guarantee entry. Prices on the door are higher and some ticket types are subject to availability. All tickets purchased in advance include a complimentary cocktail, access to all open stages and catwalk shows. You can buy tickets here.

How can I guarantee a place at a talk, workshop or catwalk show?

All open stages and catwalk shows at Stylist Live will be seated on a first-come, first-served basis. There is plenty of seating room provided. However, if there’s a particular session you’re interested in, we recommend arriving in plenty of time before the start to ensure you have the best chance of being seated. See the Talks & Workshops page and Catwalk Times.

What is a THRIVE session?

Upgrade your Stylist Live experience with our re-purposed Thrive studio. These sessions have been specially curated for you to learn more, do more, and reflect more in an intimate and exclusive space.

These talks and workshops are bookable in advance, and are only available to Thrive Studio ticket holders. You can find out more about the different ticket types here.

I have booked a ticket but would like to change to a different day, how can I do that?

All Stylist Live tickets are sold as non-refundable and non-transferable.

Is there a ticket option that allows me to visit Stylist Live on more than one day?

Yes! We have a three-day festival pass, which gives you access to Stylist Live for the duration of the event (Friday-Sunday). These tickets are sold at general admission level only, giving you access to all open stages each day of the event, as well as a complimentary drink upon entry. You can purchase your three-day pass here.

My booking confirmation says I need to print my tickets. Can I save on my smart phone instead?

Yes, event tickets can be printed or saved on a smart phone.

I’ve lost my confirmation email so can’t download my tickets, what can I do?
Is the event suitable for disabled visitors?

Olympia London is suitable for disabled visitors and more information on this can be found on their website.

For more information on access and carer tickets, please email stylistlive@stylist.co.uk.

Is there a cloakroom?

Yes, there is a cloakroom located at the front of the event, in the corner of the hall, as well as in the VIP area.

Is there a ‘Shop & Drop’ facility?

There will be an area to leave shopping bags in the Stylist Live VIP area, which is only available to VIP ticket holders.

Are there cash point facilities at Stylist Live?

Cash point facilities – subject to transaction charges – are available outside Olympia London opposite the train station entrance.

Will the boutique pop-ups and food vendors at Stylist Live take debit/credit cards?

Almost all of the vendors will be able to take card payments unless the price points are very low.

Does my ticket include any food and drink?

All ticket holders will receive a complimentary drink upon entry. Additional food and drink is not included with standard entry tickets but there will be plenty of both on offer for you to sample and buy.

Can I return anything I buy at Stylist Live (eg clothes, accessories, etc)?

Individual stall holders are entirely responsible for anything that they sell at Stylist Live. We would recommend ensuring you get a receipt and the contact details of the company in case of any issues. Stylist Live cannot be held responsible for any problems concerning products bought at the show from third-party companies.

Can I exhibit at Stylist Live?

Please see our exhibiting page for more information.